Shipping policy: EcoaWear

At EcoaWear we are dedicated to offering the best shipping options, wherever you live. We deliver to customers all over the world and work with reliable logistics partners to ensure a smooth delivery.

PRICES & VAT

All prices on the website are shown excluding VAT.

SHIPPING COSTS

All prices in our shop include shipping, unless otherwise stated at checkout. Additional import duties and taxes may apply, which are charged when the shipment reaches your delivery address. Please note that we have no control over these charges. We therefore cannot predict the amount of these costs. Many of our orders are shipped directly from China.

DELIVERY TIMES

Handling time (24–48 hours):

Once your order has been placed, it is confirmed, carefully checked and packed.

Delivery time (6–12 working days):

The time it takes for the parcel to be transported from our international distribution centre to your delivery address.

Holidays and peak season (e.g. Christmas, Black Friday):

During these periods, the delivery time may be extended to 10–15 working days.

Please note that delivery times do not include any delays caused by customs or local carriers.

Important information

• Once an order has been placed, it cannot be changed or cancelled if it has already been packed and shipped.
  
  

• Customs charges and import taxes may apply depending on the country. You as the customer pay these costs.
  
  

• If your parcel arrives damaged, please contact our customer service directly and attach clear photos, and we will help you with a replacement.
  

👉 You can always follow your delivery via our page Track your order.

 

Company details:

Name: Lusso Marketing AB
Org. no.: 5594449133
Address: Bjurholmsplan 21, 116 63 Stockholm
Return address: Bjurholmsplan 21, 116 63 Stockholm